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Need to Contact Customer Care? Call us at 1-818-483-7606 , email our team at or chat with our Customer Care team.

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Delivery and Shipping


We are pleased to offer INNOVO customers free shipping on all orders.

We want to do our part to help prevent the spread of COVID-19 in our communities and will be providing contactless deliveries - we won’t require you to physically sign for your INNOVO package upon delivery.

All INNOVO shipments will be processed within 3-5 business days and shipped via FedEx Ground or USPS Priority services.

If you need to make a change to your shipment or have any questions, please contact our customer support team at 833-891-6369 or