We want you to be completely happy with your purchase! INNOVO's customer service team is here to help answer any questions that you may have. Please follow the steps below for all returns and exchanges.
You may return or exchange the products within 14 days of purchase as long as the following requirements are met:
Products held longer than 14 days will not be eligible for return or exchange.
If you believe the products have been delivered in a faulty or damaged condition, or a fault appears during the warranty period, please follow these steps:
All products returned to INNOVO, whether incorrect, unwanted, damaged or faulty, will only be accepted if the following terms and conditions are met: