Frequently Asked Questions
How long is the INNOVO warranty?
Atlantic Therapeutics Ltd. warrants (a) that your INNOVO controller will be free from defects in material and workmanship for a period of TWO YEARS from the date of original purchase and (b) INNOVO will be free from defects in material and workmanship for a period of six months from the date of original purchase.
These warranties do not apply to the batteries supplied with your product and exclude consumables, such as the spray. Should your controller or INNOVO develop a fault within the warranty period, Atlantic Therapeutics Ltd. will replace or repair it free of charge, provided the controller and/or INNOVO:
- Have been used for their intended purpose and in the manner described in the instruction manual.
- Have not been connected to an unsuitable power source.
- Have not been subjected to misuse or neglect.
- Have not been modified or repaired by anyone other than an approved Atlantic Therapeutics distributor or agent.
This warranty complements existing applicable national guarantee obligations and does not affect a consumer’s statutory rights.
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